Roy Liu has been with Care Indeed since 2011. However, he took a minor break from June 2016 to January 2017 when he had to take care of his mother-in-law who was diagnosed with early-stage Parkinson's. Roy received his bachelor’s degree in computer science from Santa Clara University. As a CS graduate, he worked for well-known companies, such as Hewlett-Packard and Yahoo! Nonetheless, he decided to start working as a caregiver. He deviated to the caregiving profession because knew that the elderly are among the neglected groups in our society. When asked what drove him to the career of caregiving when he first interviewed, he stated, "I am self-compelled to be working with senior citizens, serving people is more rewardingversus serving machines " He cherishes doing his part in making their lives a little better. One of his most rewarding experiences is when he can sense the happiness from the clients' faces that they appreciate his help and they enjoy having him around.
He describes that the goal of being a caregiver is to enrich the quality of life of seniors and the physically challenged. Although the challenges of daily living for seniors can be overwhelming; Roy dedicates himself to helping his clients live comfortably and independently in their own homes. He is confident that he can bring positive energy which could greatly contribute to any client’s physical, emotional, and mental well-being. When asked what sets him apart from the ordinary caregivers, Roy said that he is a great conversationalist. He knows that the road to someone’s heart is talk about things that they treasure the most; he listens carefully, he asks the right questions, and he keeps his clients’ spirits up by truthfully complimenting them. Roy is also a very happy person, always smiling. He expresses, "Laughter is the best medicine." He uses his humor for tough clients and they usually end up having a good laugh together. Clients also commend him on being an excellent companion who not only encourages them to socially interact, but also takes the initiative to help them exercise.
Care Indeed enjoys working with Roy because he does not portray caregiving as just a job or "in it for the money." He portrays caregiving as a rewarding and humbling experience where making a positive difference in peoples’ lives count. Care Indeed’s staffing department wants to acknowledge him for his flexibility. He does not seem to mind what type of hours, short or long shifts, he gets and enjoys being on-call.
Home care is derived from the belief that older adults should be able to age at home with the level of care they need to be safe and comfortable.